Roland Blues Cube after warranty support and Orange CR120 info.
Posted: Thu Feb 01, 2018 10:02 am
Hi all,
I wasn't sure how to title this, but it is worth reading I think.
I have a Blue Cube Artist, had it for about a month and really like it. I now take that and my Orange CR120H to Gigs and my TH30c generally stays at home these days. Still can’t beat the Orange for classic rock, but the BCA is very versatile. But what this is about is: if you are considering any of the Roland BC range, you might want to be aware that it seems that getting help post warranty period could be difficult. I have put a link to the Fretboard discussion below. This chap has had it repaired but had to use someone other than a Roland/Boss repair centre and he apparently had little help from Roland. I thought you might be interested. If it is true and I’m sure it is, it is pretty poor customer care. They aren’t cheap (£800’ish) and if you want a solid state amp for supposed reliability but have to worry about support after the 3 year warranty period, well…. I bet Orange wouldn’t treat people like that, I KNOW they don’t as I have had great support from them. Somewhere in the thread, one of the guitar repair guys comments on the innards of the CR120 and says what high quality it is.
Just thought you might want to know.
http://www.thefretboard.co.uk/discussio ... rreparable
FYI, I switch between amps, the Orange does most things we do, but the BCA is good for some other more mainstream stuff. I bought it for a cleaner clean than the Orange. I did also try a Fender Blues Deluxe Lacquered Tweed which was beautiful, but it started crackling and popping and I thought, no. I also tried and bought a MIM Tele and really like it
Cheers.
Phil
I wasn't sure how to title this, but it is worth reading I think.
I have a Blue Cube Artist, had it for about a month and really like it. I now take that and my Orange CR120H to Gigs and my TH30c generally stays at home these days. Still can’t beat the Orange for classic rock, but the BCA is very versatile. But what this is about is: if you are considering any of the Roland BC range, you might want to be aware that it seems that getting help post warranty period could be difficult. I have put a link to the Fretboard discussion below. This chap has had it repaired but had to use someone other than a Roland/Boss repair centre and he apparently had little help from Roland. I thought you might be interested. If it is true and I’m sure it is, it is pretty poor customer care. They aren’t cheap (£800’ish) and if you want a solid state amp for supposed reliability but have to worry about support after the 3 year warranty period, well…. I bet Orange wouldn’t treat people like that, I KNOW they don’t as I have had great support from them. Somewhere in the thread, one of the guitar repair guys comments on the innards of the CR120 and says what high quality it is.
Just thought you might want to know.
http://www.thefretboard.co.uk/discussio ... rreparable
FYI, I switch between amps, the Orange does most things we do, but the BCA is good for some other more mainstream stuff. I bought it for a cleaner clean than the Orange. I did also try a Fender Blues Deluxe Lacquered Tweed which was beautiful, but it started crackling and popping and I thought, no. I also tried and bought a MIM Tele and really like it
Cheers.
Phil