Rocker 15 issue/help
Moderator: bclaire
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Rocker 15 issue/help
I notice as a turn the knobs I get this scratchy sound through the speakers? It's this normal? The amp is 4 months old. Really disappointing. I bought an extended warranty when I saw it was made in China as I was worried about quality control. Now I'm glad I did but I know this will be such a runaround. Anyone have any feedback or issues with theirs?
Re: Rocker 15 issue/help
Most likely the pots just need to be cleaned and lubed. Unusual and unfortunate on a 4 month old amp, but bad luck does happen.
Less likely is a defective cap leaking DC into the circuit.
USA warranty service:
viewtopic.php?f=3&t=30548
First thing to do is contact Orange. They can direct you to a local service center, or arrange for you to ship the amp directly to them.
Sucks. But since you've got the warranty you might as well use it, and not risk voiding it by trying to fix it yourself.
Less likely is a defective cap leaking DC into the circuit.
USA warranty service:
viewtopic.php?f=3&t=30548
First thing to do is contact Orange. They can direct you to a local service center, or arrange for you to ship the amp directly to them.
Sucks. But since you've got the warranty you might as well use it, and not risk voiding it by trying to fix it yourself.
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- New Member
- Posts: 4
- Joined: Sat Dec 09, 2017 3:00 pm
Re: Rocker 15 issue/help
I have service request in the works, now I'm just waiting to hear back. I'm hoping there is a local authorized repair tech. I would rather just drove it there then wait for shipping each wayway
Re: Rocker 15 issue/help
Defintely use warranty
Re: Rocker 15 issue/help
I have the same issue in my Rocker 15 but have been ignoring it for a while after talking to Orange.
I don't know if this is true in your case but in mine this is only on the natural channel, and if you turn the volume knob back and forth 2-3 times it goes away until the next time you touch the Half/Stby/Full switch.
According to Orange it's grid leakage on the preamp tube and should go away with a tube swap. A scratch pot would not have the interaction with the Half/Stby/Full Switch.
I have not changed the tube because as far as I can tell there is no change to the sound of the amp.
I don't know if this is true in your case but in mine this is only on the natural channel, and if you turn the volume knob back and forth 2-3 times it goes away until the next time you touch the Half/Stby/Full switch.
According to Orange it's grid leakage on the preamp tube and should go away with a tube swap. A scratch pot would not have the interaction with the Half/Stby/Full Switch.
I have not changed the tube because as far as I can tell there is no change to the sound of the amp.
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