Supply shortage?

[maxpower]

Hi

I'm in Australia and I've had the AD30TC on order for about 4 weeks.

There's is absolutely none available in Australia and the importer has told me that while they expect delivery in 6-8 weeks (they've been saying this for a while now) Orange has not yet confirmed shipment from the UK.

Does Orange even exist. I've sent them 2 emails without reply.

Can anyone shed some light on this. I just want my amp!!!!

[wvhillbilly]

I hear ya!! Last time i heard from graham was about 2 weeks ago. I paid for my cab about 3 months ago and have been bull shited since then. I love my ad140 but someone needs to come clean on this! I was thinking the other day that they might have gone belly up. Orange amps are one of the reasons I started playing guitar. I've always wanted one and finally got the cash for a orange half stack and I keep getting jerked around. I know that folks in the company veiw this board. Why don't you guys give a honest answer IF any of us are going to get products that we paid good money for. mike

hide the bibles from the youth

[maxpower]

Well i can happily tell you that Orange do still exist...i spoke to someone in their London office tonight (morning their time). The news for me wasn't that great though. The amp isn't going to arrive in Australia for at least 9 weeks!!!

Best of luck with your cabinet.

On the news tonight, Dweezle Zappa was playing Jimi Hendrix's guitar through an AD140TC and 4x12 cab tonight....incredible!!!

[Jason Green]

Hi People,

First I'd like to apologize to you all for the extended delays! Earlier this year we moved to a much larger production facility in order to cope with the ever increasing demand for Orange. This took longer than expected. We were then let down by a number of our component suppliers who were unable to handle the increased volume of our production.

We have now sourced backup suppliers and the production line is finally running smoothly. European customers will already be feeling the effect of this and I imagine if you who placed an order in Europe you will have either already received your amplifier, or you will be receiving it very soon.

If you are a USA customer I can assure you that a container full of USA amplifiers was dispatched from the UK today. It will take about 4 weeks to make it across the Atlantic and clear USA Customs. This stock will fulfill 99% of USA orders, however please be aware that if you have ordered a custom shop amplifier, in particular the 50 watt models, there may well be a longer wait. Do not hesitate to call the USA office at 404-303-8196 for more info.

Regarding the footswitches - Unfortunately the first prototype we received did not reach our high standards. We received the second prototype this week and found it to be excellent. The first production run is commencing next week and will be arriving in the USA in October.

The merchandise section of this site has finally been updated. You can now buy merchandise from within the USA. At the moment there are only T-Shirts available. Baseball caps are on order and they will be added to the site as soon as they arrive. As will the footswitches. The other items listed are currently being sourced. The reason it takes so long is that we have to negotiate with many different companies in order to get the highest quality items at the best possible prices.

Once again, if you have any questions please do not hesitate to contact your nearest Orange office by telephone. We will be more than happy to bring you up to date on our progress.

Thank you for your patience through this difficult period. I can assure you no one wants to see product available as much as us!

All the best,

The Webmaster